Please read CAREFULLY as GoGannon Designs is a design agency. We partner with 3rd party drop-ship printing companies to bring our designs to real life. If you have an issue with your order quality, the refund and exchange policy is applicable only to the printing company who printed the item(s). You may notify GoGannon Designs of your order issue, and we will assist is
RETURNS (if applicable)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and sent to the EXACT address you received your item product from; a 3rd party drop shipment company.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial or no refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.